Straight answers before you book.

Getting Started

Which service is right for me?
It comes down to your main goal. Training or competing: Sports. Everyday pain or stiffness: Therapeutic. Recovering from surgery: Post-Surgical. Can't get a good stretch on your own: Assisted Stretching. Not sure? Book what feels closest. We can always switch as your goals change or as we learn what your body responds to.

What happens at my first visit?
Arrive 5 to 10 minutes early to park and fill out your intake forms. We'll talk about your history and your goal before we start.

Do I have to undress?
Only to your comfort level. You'll be fully draped with a sheet the entire time, and you can ask for a tighter drape anytime. If clothing covers an area you want worked on, I may be limited in what I can do there. Sports and Stretching sessions are done fully clothed in loose, comfortable clothes.

What if the pressure isn't right?
Tell me. I'll check in, but speak up anytime. This is your session.

How will I feel afterward?
Everyone's different. You may be sore for a day or two, feel relief right away, or still have some discomfort, just less of it. If your pain increases, text or call me.

How often should I come in?
As often as you can honestly keep up with, time-wise and financially. I won't push packages. A plan you can stick to beats a perfect plan you can't.

Can I bring my own oils or lotions?
No. I only use my own products so I know exactly what's going on your skin.

Can I tell you exactly what to do during the session?
Tell me your goals, problem areas, and preferences, and always tell me about pressure and comfort. But I don't take step-by-step direction through a session. You came to me for my training; let me put it to work for you.

Age Requirements

  • Athletes ages 6 to 9: seen for sports-related care only, with a parent or guardian in the room for the entire session.

  • Ages 10 to 17: a parent or guardian must sign a consent for treatment and stay in the room for the entire session.

When to Reschedule

Please reschedule if you have a fever, a contagious illness, a sunburn on the area to be worked on, or any condition that makes massage unsafe for you right now. When in doubt, text me.

Pregnancy

I see prenatal clients. Book a Therapeutic Massage and let me know you're pregnant.

Cancellations & Late Arrivals

  • Cancellations and no-shows within 24 hours of your appointment are charged the full session price.

  • Late arrivals are charged the full session price and receive the time remaining in their appointment.

Your appointment time is held just for you. These policies keep the schedule fair for everyone.

Payment

  • All major credit and debit cards

  • Cash (exact change, please)

  • Tips are appreciated but never required

  • Prices reflect my experience and the cost of running the business, and are not negotiable

Gift Certificates

  • Must be presented at the time of your appointment.

  • If prices increase before the certificate is used, the difference is due at your appointment.

After-Hours Appointments

My regular hours are Monday to Friday, 9 AM to 5 PM, by appointment. Occasionally I open time outside those hours, which is charged at a higher rate.

One More Thing

There's a massage style for everyone, and a therapist who's the right fit for you. If you had one bad massage, don't let it stop you from getting care. Ask questions, do your research, and find the provider who works for you, even if that isn't me.

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FAQ & POLICIES